.support-ticket-center {
  --ticket-bg: var(--panel, #121821);
  --ticket-bg-inset: #0d1118;
  --ticket-line: var(--line, #2a3546);
  --ticket-text: var(--text, #f4f6f9);
  --ticket-muted: var(--muted, #98a4b8);
  --ticket-accent: var(--accent, #c9f13b);
  display: grid;
  gap: 24px;
}
.client-portal-shell .support-ticket-center {
  --ticket-bg: var(--portal-surface);
  --ticket-bg-inset: var(--portal-bg);
  --ticket-line: var(--portal-line);
  --ticket-text: var(--portal-text);
  --ticket-muted: var(--portal-dim);
  --ticket-accent: var(--portal-lime);
}
.support-ticket-center * { box-sizing: border-box; }
.support-ticket-compose,
.support-ticket,
.support-ticket-empty,
.support-ticket-notice { border: 1px solid var(--ticket-line); background: var(--ticket-bg); }
.support-ticket-compose { border-radius: 14px; overflow: hidden; }
.support-ticket-compose > summary { min-height: 60px; padding: 0 20px; display: flex; align-items: center; justify-content: space-between; cursor: pointer; color: var(--ticket-text); font-weight: 750; list-style: none; }
.support-ticket-compose > summary::-webkit-details-marker,
.support-ticket > summary::-webkit-details-marker { display: none; }
.support-ticket-compose[open] > summary { border-bottom: 1px solid var(--ticket-line); }
.support-ticket-compose[open] > summary span { transform: rotate(45deg); }
.support-ticket-form { padding: clamp(20px, 4vw, 34px); display: grid; gap: 18px; }
.support-ticket-form header h2 { margin: 0; color: var(--ticket-text); font-size: 24px; }
.support-ticket-form header p { margin: 8px 0 0; color: var(--ticket-muted); line-height: 1.55; }
.support-ticket-form label,
.support-ticket-reply { display: grid; gap: 8px; }
.support-ticket-form label > span,
.support-ticket-reply label { color: var(--ticket-muted); font-size: 12px; font-weight: 650; }
.support-ticket-form input,
.support-ticket-form select,
.support-ticket-form textarea,
.support-ticket-reply textarea { width: 100%; padding: 13px 14px; border: 1px solid var(--ticket-line); border-radius: 8px; background: var(--ticket-bg-inset); color: var(--ticket-text); font: inherit; }
.support-ticket-form input,
.support-ticket-form select { min-height: 48px; }
.support-ticket-form textarea,
.support-ticket-reply textarea { resize: vertical; line-height: 1.55; }
.support-ticket-form input:focus,
.support-ticket-form select:focus,
.support-ticket-form textarea:focus,
.support-ticket-reply textarea:focus { border-color: var(--ticket-accent); outline: 2px solid color-mix(in srgb, var(--ticket-accent) 24%, transparent); outline-offset: 1px; }
.support-ticket-form button,
.support-ticket-reply button { min-height: 46px; padding: 0 18px; border: 1px solid var(--ticket-accent); border-radius: 8px; background: var(--ticket-accent); color: #0a0e14; justify-self: start; cursor: pointer; font: inherit; font-size: 13px; font-weight: 800; }
.support-ticket-list-head { min-height: 42px; margin-top: 10px; border-bottom: 1px solid var(--ticket-line); display: flex; justify-content: space-between; align-items: flex-start; }
.support-ticket-list-head h2 { margin: 0; color: var(--ticket-text); font-size: 19px; }
.support-ticket-list-head span { color: var(--ticket-muted); font: 11px "JetBrains Mono", monospace; }
.support-ticket-empty { padding: 30px; border-radius: 12px; }
.support-ticket-empty h3 { margin: 0 0 8px; color: var(--ticket-text); }
.support-ticket-empty p { margin: 0; color: var(--ticket-muted); line-height: 1.55; }
.support-ticket-list { display: grid; gap: 12px; }
.support-ticket { border-radius: 12px; overflow: hidden; }
.support-ticket > summary { min-height: 100px; padding: 18px 20px; display: grid; grid-template-columns: 10px minmax(0, 1fr) auto 18px; gap: 16px; align-items: center; cursor: pointer; list-style: none; }
.support-ticket[open] > summary { border-bottom: 1px solid var(--ticket-line); }
.support-ticket-rail { align-self: stretch; width: 2px; border-radius: 999px; background: var(--ticket-accent); box-shadow: 0 0 0 5px color-mix(in srgb, var(--ticket-accent) 10%, transparent); }
.support-ticket-summary-copy { display: grid; gap: 6px; min-width: 0; }
.support-ticket-summary-copy small,
.support-ticket-summary-copy em { color: var(--ticket-muted); font-size: 11px; font-style: normal; }
.support-ticket-summary-copy small { font-family: "JetBrains Mono", monospace; text-transform: uppercase; }
.support-ticket-summary-copy strong { overflow: hidden; color: var(--ticket-text); font-size: 16px; text-overflow: ellipsis; white-space: nowrap; }
.support-ticket-status { padding: 7px 10px; border: 1px solid var(--ticket-line); border-radius: 999px; color: var(--ticket-muted); font-size: 10px; font-weight: 700; white-space: nowrap; }
.support-ticket-status.is-waiting_customer { border-color: color-mix(in srgb, var(--ticket-accent) 55%, var(--ticket-line)); color: var(--ticket-accent); }
.support-ticket-chevron { color: var(--ticket-muted); transition: transform .16s ease; }
.support-ticket[open] .support-ticket-chevron { transform: rotate(180deg); }
.support-ticket-thread { padding: clamp(20px, 4vw, 30px); }
.support-ticket-thread > h3 { margin: 0 0 18px; color: var(--ticket-text); font-size: 15px; }
.support-ticket-thread ol { margin: 0; padding: 0; list-style: none; display: grid; gap: 14px; }
.support-ticket-thread li { position: relative; max-width: min(680px, 92%); padding: 16px 18px; border: 1px solid var(--ticket-line); border-radius: 10px; background: var(--ticket-bg-inset); }
.support-ticket-thread li.is-customer { justify-self: end; border-color: color-mix(in srgb, var(--ticket-accent) 30%, var(--ticket-line)); }
.support-ticket-thread li > div { display: flex; justify-content: space-between; gap: 18px; }
.support-ticket-thread li strong { color: var(--ticket-text); font-size: 12px; }
.support-ticket-thread li time { color: var(--ticket-muted); font-size: 10px; }
.support-ticket-thread li p { margin: 10px 0 0; color: var(--ticket-text); font-size: 14px; line-height: 1.6; }
.support-ticket-reply { margin-top: 24px; padding-top: 22px; border-top: 1px solid var(--ticket-line); }
.support-ticket-notice { padding: 14px 16px; border-radius: 10px; color: var(--ticket-text); font-size: 13px; }
.support-ticket-notice.is-success { border-color: color-mix(in srgb, var(--ticket-accent) 52%, var(--ticket-line)); }
.support-ticket-notice.is-error { border-color: #ff6675; }
.support-ticket-notice ul { margin: 0; padding-left: 18px; }
@media (max-width: 680px) {
  .support-ticket > summary { grid-template-columns: 8px minmax(0, 1fr) 16px; }
  .support-ticket-status { grid-column: 2; justify-self: start; }
  .support-ticket-chevron { grid-column: 3; grid-row: 1 / 3; }
  .support-ticket-summary-copy strong { white-space: normal; }
  .support-ticket-thread li { max-width: 100%; }
  .support-ticket-thread li > div { display: grid; gap: 4px; }
  .support-ticket-form button,
  .support-ticket-reply button { width: 100%; }
}
@media (prefers-reduced-motion: reduce) {
  .support-ticket-chevron { transition: none; }
}