Colleagues, fellow administrators, let’s be frank with one another, as people who tackle concrete problems every single day. How many times, when reviewing your municipal budget, has your gaze fallen on the line item “removal of architectural barriers” with a mix of resignation and frustration? You see it as a tedious legal requirement, don’t you? […]

As you may have noticed, I’m not one for rigid editorial calendars. I prefer quality over quantity, and I dislike the idea of publishing a shallow piece just to meet a deadline. This article took days of reflection because it touches a raw nerve for so many of you—public administrators and destination managers I meet […]